Frequently Asked Questions

FAQs

Please see some answers to our commonly asked questions.

Manage your membership
Please see our resources and tips to manage your membership via our Active World app.


Contact Us
We are always interested in your feedback to help improve the services at Heffron Centre, please talk to one of our friendly staff members or submit an enquiry via the Contact Us page.

Contact our friendly staff to make an enquiry for court hire.

Court hire subject to availability

Pickleball is the fastest growing sport in our centre and we have multiple sessions across the week for all ages & abilities

Yes! Casual entry is available whenever the court is not booked.

Adult and concession rates apply.

No, only one person per visit pass.

No, unfortunately we do not accept Fitness Passport at our Venue.

As part of your membership agreement, we require 14 days written notice for any cancellations. You must fill in a cancellation request form at our centre.

Court Hire cancellation:

  • More than 30 days notice – Full refund
  • Less than 30 days notice – 75% refund
  • Less than 14 days notice – 50% refund
  • Less than 7 days notice – No refund